DE EMPIRE WHEEL TIRES SERVICES & PARTS SDN BHD (Alam Impian Tires Shop & WorkShop)

Tayar saya pancit tiba-tiba, pergi sini terus boleh repair. Kedai ni lengkap servis – dari bateri, aircond, sampai suspension pun ada. Staff tolong check semuanya, tak cuba overcharge. Syorkan kalau cari bengkel yang boleh dipercayai.

Baru sini servis kereta, semua kerja kemas. Tukar minyak, semak brek, dan buat wheel alignment sekali. Mekaniknya berpengalaman dan cakap jelas apa yang kena buat. Harga pun berpatutan, puas hati!

Reply: Silakan jangan simply cakap apa-apa, I tidak berbual, berborak, dan ketawa dgn pekerja awak. I hanya sembang sikit bila minta butiran, penjelasan, dan quotation. Malangnya, u betul-betul tidak tahu cara bagaimana untuk melayani pelanggan dengan baik dan memandang rendah kepada mereka ------------------------------- You talked and laughed with our colleagues that day. Maybe you misunderstood during the conversation. Our entire staff apologizes to you. ------------------------------- Mereka ni tak boleh dipercayai, suka perangkap pelanggan, tak ada adab dan perkhidmatan pun teruk. Tak disyorkan langsung untuk berniaga dengan mereka.

来这里更换air matic，说有一年保家，结果三个月就坏了，信息不回，电话不接，弄到我刚换的michelin ps5轮胎坏了，幸好没有生命危险，如果没有功夫就不要开店，不要害了顾客，我会到相关政府部门做举报。

I changed my Mercedes absorbers here a little less than 2 years ago and now I’m trying to reach them for more than a week to check it as it is making noise. There is no response after initial WhatsApp and not answering my calls. I’m not sure if the management changed through this time but the service is rubbish! If you want a classic friendly service at first and terrible after sales experience can consider this place

Very good workshop. Full Refurb Alphard front and rear suspension with Toyota genuine parts. Setting appointment was easy and straight forward. They worked on my car immediately upon arrival. Including steering rack and engine mount. Boss Mr Soon is helpful, knowledgeable and responsible. Mechanics are spirited and friendly. Will be back. Highly recommended.

The place to go to for airmatic suspension and pumps for all continental cars. Original products at good prices. Definitely should support this shop. Excellent team which explains everything in detail and saves you money by telling you not to replace parts unnecessarily.