Goodyear - Bintang Ramai Sdn Bhd

Bintang ramai buka, jika ada org nak tukar tayar boleh la dtg ke sni, sni juga myediakan perkhidmatan selengara knderaan.

Kami sampai 12.30pm, skg jam menunjukkan jam 3.22pm. Pun masih belum siap alignment. Nasib baik salesperson semua friendly dan murah senyuman. Dan aircond i ruang menunggu sejuk.

Once fix something here, a lot of things continue rosak. Worst one I change engine mounting, one o the screw didn't install. I really don't know the staff wanna sabotage or they purposely so that you will continue back there to fix your car. Ps: viva fixing at June July August.

Came here to check a screw stuck in my Falken Wildpeak A/T3W tread, which is still very thick (less than 1 year old). After a few days of monitoring, there was no air pressure loss, so I suspected the screw didn’t puncture through to the air chamber. I told the supervisor to check first. The worker removed the screw but didn’t show me the screw. When I asked, he said he already throw into rubbish bin. Then, without confirming if there was a leak, I saw him forcefully puncture the tire using the puncture tool before plugging a cacing, only then air started leaking. I brought this up to the Chinese boss. He claimed they always do a bubble test before plugging, but no such test was done, the tire was dry the entire time. Later, the worker searched the bin and showed us the screw, it was less than 1 inch long, which is very unlikely to reach the air chamber. So basically, my tire was possibly fine, but the worker forced a hole unnecessarily and plugged it with cacing. tothe chinese boss it’s not about the RM6 charge, it’s about how my tire which may have had no real issue, is now damaged. Cacing is just a temporary fix coz over time, it can leak again during normal use.

Waiting for 2hours 8am-10am just for spark plug replacement Rm70, labour charge excluded and they bought it from outside car accessories, dont know where the shop is. Im waiting for so long no even "sorry" words comes out from their mouth the bos, supervisor, & staffs. Im planning give the staff tips but due to poor service i cancelled the Rm50 tips.

Receptionist was on the phone talking to another staff, i was just standing in the store and they only bothered to talk to me after i walked up to them and told when what i was looking for. Its fine and all but is this how you train your customer service employees?

Just got my tyre serviced here recently.. The customer service is just great.. The guy informed that i might have to wait longer due to the queue but it was faster than i expected.. I will always come here next time!