Vong Auto Service Centre

Pengalaman sangat mengecewakan. Layanan staf amat tidak profesional, bercakap kasar dan sukar difahami. Apabila bertanya, reaksi yang diberikan seolah-olah marah dan tidak sabar dengan pelanggan. Tidak layak untuk layanan sebegini. Saya rasa ini kali terakhir saya berurusan untuk hantar kereta jabatan ke kedai ini.

Service kereta Starex

这次在 VONG Auto 的维修体验真的非常失望。原本过去是因为车子有异响，想尽快解决问题。一开始询问时，店家明确表示更换 spare part 加人工大约 RM150 多，我觉得价格合理才决定让他们处理。结果车弄好准备付款时，账单却变成 RM200 多，和原本说好的价格差了一大截。询问原因，只是简单带过说多一点费用，完全没有事先沟通或确认。这种临时加价的做法真的让人很不舒服。 更夸张的是维修过程。员工做到一半，竟然直接去处理其他车辆，我的车就这样被晾在一旁。我在店里整整等了两个小时，没有人主动说明情况，也没有人告知大概还要多久。整个过程完全没有服务意识，感觉顾客的时间完全不被尊重。 最不能接受的是，修完之后问题不但没有解决，车子的异响反而变得更大声。原本是想解决问题才来，结果花了更多钱，等了更久，问题却更严重。这样的维修质量真的让人质疑专业度。 如果一开始价格就讲清楚，我可以自己决定是否接受。但这种事后加价，加上拖延时间，维修效果还变差，整体体验真的很差。希望店家可以改善报价透明度、服务流程以及维修品质，否则真的很难让人有信心再来第二次。

There is leaking under my engine bay.The leaked oil dried up almost looked like 2 month. So, I googled and found these shop. Directly went there on and met admin and formen. Formen without any question, open front bonnet & made inspection. Explain me the real problem why its is leaking : valve cover gasket, solenoid gasket, cam thrust seal. The item has been replaced and engine had been cleaned. Added also necessary cleaning and maintenance process. Took half day. Left car on workshop (27-5-2025) and claimed back (28-5-2025). So far until now no leak and engine bay look clean. The price is reasonabe for me. I satisfied with work of foreman. And I use Honda City GM6 2014 with millage almost 165k , yet still running good. Any services other than spray paint and dent recovery, this is the place. Recommended! ☆ ☆ ☆ ☆ ☆

Fantastic service! Responsible and detailed explanation! Always asks customer before doing anything. Pricing is moderate. Special shout-out to Mr ''Yoong'' the mechanic who serviced my car and explained everything thoroughly... Kudos to the team! Everyone's very polite too! Will definitely come again for next service!

very nice boss and professional team 👍🏻 my car sometimes unable to start. the mechanic performed diagnostic using OBD scanner and found out that the transponder key was faulty. the boss advise me to duplicate a new key and solved my problem 👍🏻

员工服务态度非常极差 如果可以一颗星都不想给 修了等于没修 收钱就快快收 拿车3小时内又出问题到回去到现在都摆着没检查到底什么坏 非常不推荐 希望老板看到反映一下 还有员工的服务态度 谢谢！